Privacy Policy

Oliver Electric LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, and share personal information, particularly regarding SMS communications.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, phone number, email, and any other details provided when filling out contact forms, subscribing to messages, or engaging with our services.

• Automated Information: IP address, browser type, device type, and other tracking data collected via cookies or analytics tools.

2. How We Use Your Information

We use your information to:

• Provide and improve our services, including scheduling and responding to inquiries.

• Send appointment reminders, service updates, and other transactional messages via SMS.

• Respond to customer inquiries.

• Maintain compliance with legal and regulatory obligations.

3. SMS Communication & Compliance

If you opt-in to receive SMS communications, you agree to:

• Receive non-marketing messages such as appointment confirmations, service updates, and follow-ups.

• A message frequency that varies based on service needs.

• Standard message and data rates that may apply based on your carrier plan.

• The ability to opt out at any time by replying STOP.

• Request assistance by replying HELP.

Your mobile information will not be shared with third parties for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.

4. How We Share Information

We do not sell or rent your personal data. We may share it with:

• Service providers who assist in delivering our services (e.g., SMS platforms, scheduling systems).

• Legal or regulatory authorities if required by law.

5. How We Protect Your Information

We implement security measures to protect your data from unauthorized access, alteration, or misuse. However, no online transmission is entirely secure, so we cannot guarantee absolute security.

6. Your Rights & Choices

• You may unsubscribe from SMS by replying STOP at any time.

• You can request access to, correction, or deletion of your personal information by contacting us.

7. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Oliver Electric LLC

623-387-9171